HOW TO USE THE OUTCOMES MATRIX
The outcomes matrix is a tool to help social investment financial intermediaries (SIFI’s) and social sector organisations to plan, measure and learn about their social impact. It aims to develop common ground and language for social investment and impact assessment in the social sector.
The outcomes matrix represents a map of need in the UK. It has been designed from a beneficiary perspective and includes nine outcome areas which reflect what a person needs to have a full and happy life. The outcomes and measures are not intended to be prescriptive or exhaustive but should provide a helpful starting point for organisations to consider their social impact.
Each outcome area is split in to changes at the individual level and changes for community, sector and society. Measures to gather evidence about social impact can downloaded under the further detail link in each outcome area. We have also developed documents which include the main outcomes and measures for specific beneficiary groups. These can be downloaded by clicking on the relevant beneficiary group below. For further information please see our guidance
The BSC Outcomes Matrix was developed in partnership with New Philanthropy Capital, the SROI Network, Triangle Consulting and Investing for Good. The content of the updated matrix and measures is based on work previously completed by a few of our partners, found here: outcomes maps.
COMMUNITY, SECTOR & SOCIETY
Employment, training and education
The person is in suitable employment, education, training or caring work.
Jobs, education and training opportunities are available for everyone.further detail
Housing and local facilities
The person has a suitable and secure place to live, affordable utilities and access to local facilities and transport.
Investment and availability of different forms of tenure ensure that all housing needs can be met now and in the futurefurther detail
Income and financial inclusion
The person has sufficient income to meet their essential needs and access to suitable financial products and services.
Everyone reaches an optimum level of income for health and well-being, and income differentials support social cohesion.further detail
The person looks after their health as well as possible. The person recovers as quickly as possible, or if recovery is not possible, their health and quality of life are maximised.
Good general physical health across the populationfurther detail
Mental health and well-being
The person has a sense of well-being. Those who experience mental illness recover where possible and lead a positive and fulfilling life even if symptoms remain.
Good mental well-being and life satisfaction across the populationfurther detail
Family, friends and relationships
The person has appositive social network that provides love, belonging and emotional practical support
A society that supports and encourages families and/or good personal relationshipsfurther detail
Citizenship and community
The person lives in confidence and safety, and free from crime and disorder. The person acts as a responsible and active citizen and feels part of a community.
Stronger, active, more engaged communitiesfurther detail
Arts, heritage, sport and faith
The person finds meaning, enjoyment, self-expression and affiliation through informed participation in the arts, sport and/or faith.
A thriving cultural landscape with high levels of participation and engagementfurther detail
Conservation of the natural environment
The person has an appreciation of the natural environment and plays their part in protecting it, including reducing their carbon footprint
The natural environment is protected for the benefit of people, plants and animals and habitats, today and in the future.further detail