Operational systems | Big Society Capital

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Operational systems

From interviews with social investment intermediaries and research into best practice, here are the building blocks for effective operational systems.

Data management systems

Identifying features

  • Systems used across different areas of the organisation

Identifying procedures

  • Data management systems and processes established

Legal documentation processes

Identifying features

  • Understanding of appropriate use of legal documents

Identifying procedures

  • Legal guidance

Finance and operational risk management

Identifying features

  • Proactive and timely risk management

Identifying procedures

  • Reporting on financial and management accounts
  • System of internal control
  • Disaster recovery, anti-fraud and recovery and resolution plans

Regulatory permissions and controls

Identifying features

  • Culture of compliance

Identifying procedures

  • Regulatory permissions in place
  • Compliance and risk management planning/actions in place

To see what that looks like in practice, download this guide